Our contact information
By email:eguerra@ptd.net
By standard mail:
Justhewayouare
P.O. Box 855
EFFORT, PA, 18330
By phone:
(570)619-0535
(877)231-3445
Justhewayouare@aol.com
By email:eguerra@ptd.net
By standard mail:
Justhewayouare
P.O. Box 855
EFFORT, PA, 18330
By phone:
(570)619-0535
(877)231-3445
Justhewayouare@aol.com
Shipping Information:
Returns & Exchanges: All returns and exchanges must be authorized by our customer service department. 7-10 day full refund on all qualifying returns 14-day exchange/store credit period on qualifying returns Returns & Exchanges Domestic (7days)and international (10 days) returns received within that time period from the date the order was shipped are eligible for a full refund in accordance with the original payment method. All international exchanges will incur additional shipping charges provided they are received within 10 days of the ship date. Items must not have been worn or washed, and all original tags must be attached. Refund procedures may take 7-14 business days, you will receive an email notification upon completion. Items that are shipped after 7 days but before 14 days qualify for store credit or an exchange. Store Credits are processed within 3 business days of receipt. While Justhewayouare.com does not refund shipping fees on any order.
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Justhewayouare does not refund customs, duties or taxes associated with International returns.
Footwear It is recommended that footwear is tried on in a clean, carpeted area, as shoes may only be returned in new condition with no streaks or scuffs.
Underwear & Swimwear Due to hygienic concerns, underwear and swimwear may not be returned or exchanged.
Sale Items Items that are purchased at a discount of 30% or less off the original sale price are considered "Sale Items". Sale items qualify for exchange/store credit ONLY. Sale items must be postmarked (shipped) within three (3) days of your orders arrival date. Clearance Items All items purchased at a discount greater than 30% are considered "clearance items" and therefore are a final sale. Note: A restocking fee may apply to returns/exchanges that do not meet the above guidelines.
Returns & Exchanges: All returns and exchanges must be authorized by our customer service department. 7-10 day full refund on all qualifying returns 14-day exchange/store credit period on qualifying returns Returns & Exchanges Domestic (7days)and international (10 days) returns received within that time period from the date the order was shipped are eligible for a full refund in accordance with the original payment method. All international exchanges will incur additional shipping charges provided they are received within 10 days of the ship date. Items must not have been worn or washed, and all original tags must be attached. Refund procedures may take 7-14 business days, you will receive an email notification upon completion. Items that are shipped after 7 days but before 14 days qualify for store credit or an exchange. Store Credits are processed within 3 business days of receipt. While Justhewayouare.com does not refund shipping fees on any order.
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Justhewayouare does not refund customs, duties or taxes associated with International returns.
Footwear It is recommended that footwear is tried on in a clean, carpeted area, as shoes may only be returned in new condition with no streaks or scuffs.
Underwear & Swimwear Due to hygienic concerns, underwear and swimwear may not be returned or exchanged.
Sale Items Items that are purchased at a discount of 30% or less off the original sale price are considered "Sale Items". Sale items qualify for exchange/store credit ONLY. Sale items must be postmarked (shipped) within three (3) days of your orders arrival date. Clearance Items All items purchased at a discount greater than 30% are considered "clearance items" and therefore are a final sale. Note: A restocking fee may apply to returns/exchanges that do not meet the above guidelines.